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Hear Me Now

Hear Me Now Audio Clips

California

California

Taking care of each other

Liz Wessel & Dan Dwyer

Dan served as executive director of theology and ethics at Providence. He shares with Liz, a clinical excellence director, his life’s journey. He thought he’d be a priest, but initially became a medical social worker, and worked with physicians and other health-care workers who suffered from depression and burnout. Throughout his career, he helped others find or rediscover meaning in their lives and work. Edit credit: Mike Addis

Alaska

Alaska

Life's transitions

Dana Mitchell & Jessica Moore

Jessica tells colleague Dana about what led her to become a gender-specialized nurse practitioner. Jessica’s youngest child had confided why they always felt depressed. It’s because she was a boy. Jessica became an advocate and an activist for transgender issues. Realizing medical professionals weren’t treating the transgender community with compassion, Jessica went back to school to get her nurse practitioner license so she could be their compassionate caregiver. Edit credit: StoryCorps

Washington

Washington

'I see you. I hear you. And I ache for you' - 8:46

Victoria Johnson & Jeremy Edmonds

In May 2020, communities across the United States were emerging from shelter-at-home measures put in place to stem the COVID-19 pandemic. In Minneapolis, George Floyd, an unarmed Black man, was killed when a white police officer kneeled on his neck for nearly nine minutes. The nation, and then world, erupted in protests. In this recording, Providence caregivers Jeremy Edmonds and Victoria Johnson reveal their own experiences with racism, and possible remedies for social healing. Edit credit: Sean Collins

Washington

"Be uncomfortable" - 3:55

Victoria Johnson & Jeremy Edmonds

In May 2020, communities across the United States were emerging from shelter-at-home measures put in place to stem the COVID-19 pandemic. In Minneapolis, George Floyd, an unarmed Black man, was killed when a white police officer kneeled on his neck for nearly nine minutes. The nation, and then world, erupted in protests. In this recording, Providence caregivers Jeremy Edmonds and Victoria Johnson ask that we have conversations about race, and get comfortable with being uncomfortable. Edit credit: Sean Collins

Washington

‘I see you. I hear you. And I ache for you’ - 44:26

Victoria Johnson & Jeremy Edmonds

In May 2020, communities across the United States were emerging from shelter-at-home measures put in place to stem the COVID-19 pandemic. In Minneapolis, George Floyd, an unarmed Black man, was killed when a white police officer kneeled on his neck for nearly nine minutes. The nation, and then world, erupted in protests. In this extended Hear Me Now recording, Providence caregivers Jeremy Edmonds and Victoria Johnson share their lived experiences as Black women and their reaction to the killing of George Floyd and other unarmed Black civilians by law enforcement. Edit credit: Sean Collins

Oregon

Oregon

A dog's life

Camille Thompson and Dave Cordell

Camille and Dave discuss the importance of community volunteering. At 78 years young and with some health issues, Camille is an avid volunteer working with seniors. Dave shares the story of his volunteer work with his service dog, working at Camp Erin, a camp for children who have lost a loved one. Edit credit: Alison Jacques

Washington

Washington

The stories of our lives

Cornelius and Catharina Vink with Amanda Testa

Cornelius and Catharina met in Amsterdam when they were teenagers just a few years after surviving the Holocaust. They recount several stories of their 63 years together, from the horrors of the concentration camps to the joys of falling in love, sharing a plane with the Beatles, and raising a family. Edit credit: Alison Jacques

Washington

Strong in every role

Lydia Mbiyu & Victoria Johnson

In Kenya, gender roles are bound in tradition. But Lydia’s mother wanted her and her little brother to be strong in every role. Lydia learned to hunt; her brother learned to cook and clean. Life in Kenya was hard, and her mother encouraged Lydia to go to the United States to seek a better life. Even though it was hard to leave Kenya, Lydia has no regrets. Edit credit: Alison Jacques

California

California

Team approach

Allan Komarek & Lesley Nichols

Lesley, a director of home health, talks with Allan, a clinical excellence director, about her time at Providence and how she manages her team. Her approach: Work together, know the work will get done, and don’t worry about hierarchy. She also believes that as a Catholic organization, Providence helps provide a spiritual connection with caregivers. Edit credit: Sean Collins

California

Love comes full circle

Diann Verdugo & Julie Conway

Diann, a nurse educator for Sea Crest Hospice, volunteered to take photos of hospice patients and their families to help educate people about hospice care. One of the patients Diann photographed was Julie’s father on his pinning day, celebrating his military service. Diann photographed the two of them together, creating one of Julie’s most cherished possessions. Inspired by the care her father received, Julie felt a calling to become a hospice volunteer and is now helping to care for Diann’s mother-in-law. Edit credit: Alison Jacques

Oregon

Oregon

Midlife nurse

Jason Plamondon & Mike Drummond

Jason was in his late 30s and unhappy with his career as a computer scientist when he decided to go back to school to become a nurse. He tells Mike, a communications director at Providence, that early in his nursing career, he felt overwhelmed and thought he had made the biggest mistake of his life. He soon realized this is typical of new nurses. He now finds the career switch as a rewarding change. Edit credit: Mike Addis

Washington

Washington

Goldilocks comes to Providence

Carlee Berger & Caroline LaPlant

Caroline’s first two jobs out of college did not provide the fulfillment she was looking for. It wasn’t until her third job, at Providence, did she find the meaning she sought in a career. She tells colleague, Carlee, that she loves Providence cares about offering opportunities for growth and making you feel engaged. Because Providence is a Catholic nonprofit organization, she feels like there is more heart here, too. Edit credit: Sean Collins

Washington

A higher place

Jeremy Edmonds & Victoria Johnson

Jeremy and Victoria share a passion for the work they do at ElderPlace, an adult activity and medical center for seniors in Seattle. They feel honored to help fellow human beings and blessed to work in service of the mission at Providence, which provides opportunities for professional and spiritual growth. Edit credit: Mike Addis

California

California

Leading from a place of love

Allan Komarek & Liz Wessel

Allan, a clinical excellence director, describes Providence as a living, breathing organization that lives its mission and values – a place that helps caretakers focus on the deeper meaning of their work. He tells Liz, a fellow clinical excellence director, that Providence leadership puts a value on the human spirit. He notes that leading from a place of love helps bring out the best in people. Edit credit: Sean Collins

Stories and Journeys

Stories and Journeys

Susan's face mask surprise

Liz Kydoniefs, Senior Communication Specialist - PSJH, Communication

As a hearing impaired physical therapist during the pandemic, Susan struggles to communicate with her coworkers and patients because she can't lip read through normal face-shield coverings. Her manager Michelle Darrow decided she needed to find a way for Susan to communicate, while still following protective protocols, to serve her patients. Working with donors & suppliers, Michelle found a way to let Susan feel she could do her job effectively. Michelle made all of the masks for the department and for Susan's patients so they can communicate freely with each other.

Stories and Journeys

Getting injured people back to work

Alexandra Hyams

Getting back to work after an on-the-job injury has never been more important. Providence and St. Luke’s Rehabilitation Institute Occupational Medicine teams remain connected with patients and continue therapy through virtual visits, ensuring your timely return to work.

Stories and Journeys

Providence Health Care: Notes from the Field

Peg Currie, COO PHC, PHC Administration, Sacred Heart Medical Center

PHC Chief Operating Officer Peg Currie hosts "Notes from the Field," a weekly video blog where caregivers and providers share their creative solutions to care for the community during the COVID-19 pandemic. This week she features Caitlin Allen, M.D., an internal medicine physician in the Kendall Yards clinic, who helped PMG bring primary care visits to the virtual world.

Stories and Journeys

Providence Health Care: Notes from the Field

Peg Currie, COO PHC, PHC Administration, Sacred Heart Medical Center

Unprecedented times, call for innovative measures — PHC Chief Operating Officer Peg Currie hosts "Notes from the Field," a video blog where caregivers share their creative solutions to care for the community during the COVID-19 pandemic. Katie Troyer, RN, explains how the the adult ICU team at Sacred Heart Medical Center came up with new ways to preserve personal protective equipment.

Stories and Journeys

Drive-thru clinic

Alexadra Hyams

At both Providence Holy Family Hospital and Providence Sacred Heart Medical Center, people rely on our anti-coagulation clinics to help manage medications for blood clotting disorders. But providing those services in the time of COVID-19 posed challenges requiring our pharmacy team to be creative and flexible. The solution? Curbside lab draws to help ease the way for these patients.

Washington

Washington

Humor is great medicine

Kris Fahlstrom & Nicole Grantham

Working together for a few years now, Kris, a hospice nurse, and Nicole, a social worker, believe their soothing energy and humor bring a sense of calm to their patients. One of their favorite patients is a man with amyotrophic lateral sclerosis (ALS) or Lou Gehrig’s disease. They have found that humor has been a way for them to connect with him and his wife and ease their way. Edit credit: Mike Addis

Washington

The Providence Promise

Heidi Chilimidos and Dana Sitts

Providence’s promise statement, “Know me, care for me, ease my way,” resonates with Heidi, a team coordinator, and Dana, a dietician, and connects them to their work. In their roles, they have to give patients bad news. However, armed with the Providence promise, they know they can care for people through difficult times and help ease their way. Edit credit: Sean Collins

Oregon

Oregon

Little acts of compassion

Therese Reynolds & Mike Drummond

Therese, an RN nurse manager, began her career at Providence Portland Medical Center at age 15 in the kitchen delivering food to patients. After swapping out green Jell-O for red for a patient who felt ignored, it resonated with Therese that little things can make a significant impact on a patient’s wellbeing. She tells Mike, a communications director at Providence, that sometimes you don’t need more medical treatments, just little acts of compassion. Edit credit: Mike Addis

California

California

Healing through helping

Harriet Flick & Phil Borden

Harriet was married to her husband, Ed, for 33 years before they divorced. Two years later, Ed got sick with cancer and moved back in with her through the end of his life. Despite the divorce, she realized there was still love between them. Harriet met Phil when Ed was in hospice care. Phil was one of the volunteers helping Harriet. He inspired her to become a hospice volunteer. Edit credit: Alison Jacques

California

A Short Life Well Lived

Patty Sullivan & Tom Sullivan

While working as a correspondent for Good Morning America, Tom produced a story about children with cancer experiencing the joy of skiing. He ended up befriending Molly, a vivacious girl with a Texas accent, who inspired him to write his definitive book on children living with cancer, “A Short Live Well Lived.” His experience with Molly and others moved him and wife Patty to get involved with Providence TrinityCare Hospice. Tom is currently a board member of Providence TrinityCare Hospice Foundation. Edit credit: Sean Collins

Washington

Washington

The life of a nurse

Dicki Franklin & Linn Bartram

Linn and Dicki were both drawn to nursing from early in their childhoods and have a combined 76 years of home health care experience. The memories they share are both heartwarming and heartbreaking. One of their most cherished memories is when they were privileged to work with Mother Teresa at the St. Joseph Carmelite Monastery. Over the years, the work was hard and challenging, but very rewarding. Edit credit: Alison Jacques

Alaska

Alaska

The fire

By Thao & Sandra Kiggins

Sandra, a Providence program assistant for faculty support services in Anchorage, recalls being awakened by a loud crash and realized a fire broke out in the bedroom. As she fled, she noticed her husband had passed out from the smoke. She was unable to revive him. She lost everything in the fire, including her husband. It was her Providence family who helped her replace everything, and not just material things. Edit credit: Alison Jacques

Oregon

Oregon

Nice enough to be a nurse

Jennifer Gentry & Michael Drummond

Jennifer Gentry, the Chief Nursing Officer at Providence Portland medical center was once told she wasn’t nice enough to be a nurse. After dropping out of college to follow her military husband around the world, she did eventually go back to school to become a nurse. The work has been both challenging and rewarding and yes, she is nice enough to be a nurse. Edit credit: Mike Addis

Stories and Journeys

Stories and Journeys

Thank you Providence caregivers

Sam Scriven, Providence Holy Cross Medical Center, Spiritual Care

Providence Holy Cross Medical Center sends message of love and thanks to all the caregivers for their dedication and hard work.

California

California

Bacon Bits of Hope

Sami Schlemmer, Keri Schlemmer & Kalynn Hayes

Sami, who has a rare disease, shares one of her favorite memories: a Disney cruise to the Bahamas, which gave her a chance to collect some special-edition Disney pins, a passion of hers. Sami’s compassionate zest for life led her to create a foundation called Bacon Bits of Hope. Its mission: spread hope in any way, anywhere, to anyone in need. Edit credit: Alison Jacques

Montana

Montana

Falling for Scruff

Erin K Nyberg & Charlie Bolte

Erin inherited her father’s beloved dog, Scruff, a rambunctious 8-year-old, but her boyfriend Charlie saw him mostly as a nuisance. When Charlie reluctantly brought Scruff with him on a rock-climbing expedition with friends, Scruff fell over a cliff. Luckily he only sustained minor injuries. After caring for him, Charlie realized Scruff had feelings, and he began to bond with his new furry friend. Edit credit: Alison Jacques

Stories and Journeys

Stories and Journeys

The fitting

Diann Verdugo, Nurse Educator - NE, OHC Hospice

Diann Verdugo assist a colleague with her new N-95 mask fitting.

Oregon

Oregon

Remembering Randy

Anna Seaver & Beth Gafur

Anna’s journey into hospice work began when she lost her 3-year-old son Randy to brain tumors in 1981. At this time, hospice was little known and unheard of for children. She decided she wanted to become a liaison between the medical community and families to help ease their way. As she prepared for this role, her focus shifted, and she became a hospice nurse. Edit Credit: Sean Collins

Washington

Washington

I’m not okay, but I will be

Gaile Edrozo and Victoria Johnson

Gaile, an RN at Providence ElderPlace in Seattle, discusses her clinical depression with colleague Victoria, a quality compliance specialist. When Gaile hit rock bottom, she realized she needed help. It was her mentor who helped her get treatment. Gaile’s depression goes in and out of remission, but having a supportive boss and team is immensely helpful for her healing process. Edit credit: Alison Jacques

Stories and Journeys

Stories and Journeys

Lean on me

Alison Leras, Volunteer Coordinator

St. Joseph Health Hospice Services in Sonoma County, CA shows gratitude for the many volunteers who are helping to keep caregivers safe by making face masks and shields.

Stories and Journeys

Letting off a little steam with a dance party

Nurses at Providence Mount St. Vincent let off a little steam with a parking lot dance party

Stories and Journeys

You can make a difference

Enrique Bilsland, Nurse PHCMC, Emergency Services

You can make a difference

Stories and Journeys

When this is over

Scott Acord, Institute for Human Caring

When this is over you're all getting hugs. I discovered this beautiful thought provoking painting while on a street hike in the Hollywood Hills along with a few other coronavirus inspired paintings. What is your "When this is over..."?

Stories and Journeys

This pandemic is personal

Dr. Ira Byock Physician, author, patient advocate, and founder/chief medical officer at Providence’s Institute for Human Caring

Amid the COVID-19 pandemic, Dr. Byock, 69, has been forced to face his mortality. At his age, and with a few underlying but very manageable medical conditions, Dr. Byock speaks about the “what if” scenario of contracting the very real and potentially lethal virus.

COVID Featured Stories

COVID Featured Stories

This pandemic is personal

Dr. Ira Byock Physician, author, patient advocate, and founder/chief medical officer at Providence’s Institute for Human Caring

Amid the COVID-19 pandemic, Dr. Byock, 69, has been forced to face his mortality. At his age, and with a few underlying but very manageable medical conditions, Dr. Byock speaks about the “what if” scenario of contracting the very real and potentially lethal virus.

COVID Featured Stories

You are my heroes

Krista Farnham, Chief Executive, Providence Portland Medical Center

Krista Farnham, Chief Executive, Providence Portland Medical Center, takes a moment to say, thank you, to all of the Providence caregivers. "You are my heroes."

Stories and Journeys

Stories and Journeys

You are my heroes

Krista Farnham, Coordinator Prehosp Care, LCMH Paramedics

Krista Farnham, Chief Executive, Providence Portland Medical Center, takes a moment to say, thank you, to all of the Providence caregivers. "You are my heroes."

Stories and Journeys

Honor walk

Caregivers at Providence Sacred Heart Medical Center in Spokane, Wash., honored a patient who was discharged in April 2020 to a gauntlet of applause after being successfully treated for COVID-19.

Stories and Journeys

Illustrating the bravery of our healthcare workers

Alireza Pakdel

Award-winning cartoonist, character designer and illustrator, Alireza Pakdel's illustrations highlight the bravery of our healthcare workers on the front lines of the pandemic To learn more about his work please visit his Instagram account alirezapakdel_artist: https://www.instagram.com/alirezapakdel_artist/

COVID Featured Stories

COVID Featured Stories

Illustrating the bravery of our healthcare workers

Alireza Pakdel

Award-winning cartoonist, character designer and illustrator, Alireza Pakdel's illustrations highlight the bravery of our healthcare workers on the front lines of the pandemic To learn more about his work please visit his Instagram account alirezapakdel_artist: https://www.instagram.com/alirezapakdel_artist/

Stories and Journeys

Stories and Journeys

Team love

Patrick O'Brien, Dir, Hospice, OHC-Hospice

The Hospice team from OHC-Hospice in Anaheim, California

Stories and Journeys

Puzzle time

David Delgado, Program Manager IHC, Institute for Human Caring

Puzzles help the time pass while staying inside!

Stories and Journeys

Something to crow about

Michael Drummond, Communications Director, Institute for Human Caring

Making friends in isolation

Stories and Journeys

Blursday

Melody Fawcett

I felt like the days, weeks and months began to blur

Stories and Journeys

At-home hospice care during isolation

Peg Shipley

Peg Shipley, a Volunteer Coordinator in Snohomish, WA shares a story about one of her volunteers with a service dog and an at-home hospice patient during this time when all in-person visits have been ceased.

Stories and Journeys

Easing into shelter-in-place

Mike Drummond, Communications Director, Institute for Human Caring

Mike Drummond recounts the day California went from social distancing to shelter in place: Driving during light rush-hour traffic, a final drop-off of groceries to his son away at law school, and conflicted about surfing during the pandemic.

Stories and Journeys

A social butterfly trapped in self-isolation

Melody Fawcett, Service Excellence Data Mgr, PSCS Quality

Melody Fawcett, a self-proclaimed social being, talks about living alone and adjusting to living and working during the time of self-isolation.

Stories and Journeys

All COVID, all the time

Rachel Manchester, BSN/MBA/MHA

Rachel addresses her friend Melody about her new normal work day, which is now seven days a week, during the coronavirus pandemic.

Stories and Journeys

Touch is sacred

Ahmed Pierstorff & Coleen Dumenjich

Ahmed Pierstorff is Muslim, and social touch of the opposite sex is prohibited. During the coronavirus pandemic of 2020, all social touch was declared off-limits. This clip, which predates the pandemic, reminds us of the power of and the longing for our social interactions. Edit credit: Tomorrow’s Event Productions

Washington

Washington

The gift of being a caretaker

Liz McCully & Cara Aguilera

Liz first learned of her father’s cancer diagnosis via text from him while sitting on an airplane as it taxied off the runway. At the time, Liz was a substitute teacher, which gave her the flexibility to be his primary caregiver. Throughout this process, she has come to discover she really likes being his caretaker, which has brought them even closer. Profoundly touched by the experience of taking care of her father, she sought a career in social work. Edit credit: Mike Addis

Washington

A full life

Lois Stricklin & Mitzi Rossman

Lois’ husband died three months after a leukemia diagnosis, and she was left to run the family funeral home business and raise their seven children, ages 11-21. The single mother thrived as a businesswoman. She loved running the funeral home and it provided a good living for her and her children. It wasn’t until her last child had moved out of the house did she allow herself to fully grieve for her husband. Edit credit: Mike Addis

Washington

Displaced by war

Frank Latawiec & Mary Mitchell

Frank Latawiec recounts his boyhood days in Poland when Russia, and then Germany invaded during WWII. The Germans rounded up all able-body men and sent them into horrendous labor camps, including Frank, who was only 10 at the time. Frank survived the labor camp. After the war, he and his family moved into a displacement camp until they were allowed to immigrate to the United States to live with his great aunt in Seattle. Edit credit: Sean Collins

Washington

Cherished memories

Suzanne Gwynn & Faith Cooley

Registered nurse Suzanne Gwynn speaks with her friend and "sidekick," Faith Cooley, about the pranks some of her young hospitalized patients would play, as well as her work caring for children and young adults with life-limiting illnesses. Suzanne reminisces about one particular young man who touched her heart. She recalls the day he died, and she bathed him, and laid him across the laps of his siblings for the final car ride from the hospital. Edit credit: Alison Jacques

Montana

Montana

My mommy lives in jail

Fran Albrecht & Molly Adamson

Fran Albrecht, executive director of Providence Montana Health Foundation, shares with Molly Adamson, development officer for the foundation, how the poignant story of a little girl from a broken home helped motivate and inspire her to serve others. Edit credit: StoryCorps

California

California

Touch becomes sacred

Ahmed Pierstorff & Coleen Dumenjich

Ahmed Pierstorff is a Muslim, and social touch of the opposite sex is prohibited. Yet, his job as a registered nurse often necessitates physical contact with the opposite sex. Here he shares with his mentor, Coleen Dumenjich, how he navigates his professional duties with his religious devotion. Edit credit: Tomorrow’s Event Productions

Washington

Washington

Fleeing to America

Anne Kovacich & Michael Kovacich

Anne Kovachich talks with her son, Michael, about growing up on a farm in Croatia before fleeing with to the United States as WWII broke out in Europe. It was a harrowing journey to get out of Europe and into America to meet up with her father in Montana. Anne later moved to Seattle to find work and raise her family. For the last 16 years she has lived at Providence Mount St. Vincent. Edit credit: Mike Addis

California

California

Parallel lives

Judy Ryder & Mary Keelty

Judy and Mary share their stories of moving from the East Coast to California with their husbands during the turbulent 1960s. Both women were afraid they wouldn’t fit in. Yet Judy and Mary fell in love with San Francisco by 1969, at the height of the Flower Power movement and anti-Vietnam War sentiment. The experience shaped their lives, leading both to become health care workers at the Hospice of Petaluma. Edit credit: Mike Addis

Washington

Washington

It’s gonna be a good ride

Patricia Flaherty & Lindsay Troeppl

Patricia Flaherty, resident of Providence Mount St. Vincent for nine years, shares with Lindsay Troeppl how her life changed shortly after President Franklin Roosevelt delivered his famous Pearl Harbor speech, reciting the immortal words, “a day which will live in infamy.” Patricia recounts her career as a nurse, from training in Minnesota, to post-war dancing in Denver, from delivering babies in Seattle, to caring for polio patients in Los Angeles. Edit Credit: Mike Addis

Washington

My new best friend

Mary Young & Becki Mullins

Newly met colleagues Mary Young and Becki Mullins share their journeys to Providence. Mary was laid off from a job she had for decades. She returned to school, pulled all-nighters, fell asleep during the test… and got a 92. Becki, a hospice volunteer, found graphic design following lots of loss of loved ones. The funeral book of one of her departed friends had spelling errors and was “ugly,” which motivated Becki to make a better book for her friend and pursue her creative passion. Edit credit: Mike Addis

Washington

He sees the future

John Shearer & Mary Mitchell

John Shearer tells Mary Mitchell about what he says is his unusual ability to foretell the future. While he says his psychic power alienated some, it animated his journey in other ways. John walked along life’s “razor’s edge” – with danger on one side and peace on the other – giving him what he says were some of the most incredible experiences anyone could hope for. Edit credit: Mike Addis

Washington

240-year prison term

Lester Brown & Carolyn Scott Brown

Lester Brown was a notorious criminal in Detroit and was doing a 240-year prison sentence when he met a performance-improvement expert from the Pacific Institute. Lester, who has Alzheimer’s, and wife Carolyn Scott Brown recount how the encounter turned his life around. Lester learned to read, earned a college degree and instructed fellow inmates. Lester secured an early release, became an author and an inspiration for others. Edit credit: Sean Collins

California

California

Cavernous malformation

Tara Cowell & Jim Watson

Tara Cowell and colleague Jim Watson are attorneys for Providence St. Joseph Health. Tara shares how her struggle with a brain disorder compelled her to relinquish some of her Type-A super-mom/lawyer traits, and learn how to explore and appreciate the singular joys of her community. Edit credit: audio by Sean Collins; animation by RockitWorks Edit credit: RockitWorks

Washington

Washington

Comfort clown

Lorrie Shamarin & Kelly Bryan

Providence Hospice of Seattle administrative support supervisor Lorrie Shamarin walks colleague Kelly Bryan through the first time she donned a clown costume. It was in a children’s hospital in the former Soviet Union, where she brought joy to a dying child. (The famed Dr. Patch Adams figures into this story.) The conditions were grim. No TV. No toys. No medications. Edit credit: Sean Collins

Washington

Never give up

Naomi Richardson & Julie Konen

Nurse Naomi Richardson shares with recreational therapist Julie Konen how her dream man, Curtis, found her while she was caring for a patient (who happened to be Curtis’s girlfriend.) Naomi was a single mother of six children at the time. Curtis courted her; he married her; he helped raise the children. Naomi and Curtis were married 42 years until his death. Edit credit: Mike Addis

Alaska

Alaska

Violin Victoria

Lily SlatonBarker & Rena Queja

Lily SlatonBarker is a humble, budding violin virtuoso brimming with charm and youthful exuberance. She shares with friend Rena Queja her musical journey – from the first time she picked up the instrument, to when she won a concerto competition. Edit credit: Sean Collins

Alaska

East meets West

By Thao & Elijah Carricaburu

By Thao is Hmong and the mother of a young child who was often sick as a baby. She recounts with friend Elijah Carricaburu how her family urged her to stick to traditional, spiritual Eastern healing practices. But when Western medicine provided a physical cure, the family eventually accepted that there is room for both traditional and modern approaches to illness. Edit credit: Sean Collins

Washington

Washington

From trauma to trust

Ann Balthazor, Stacy Andres Younglove & Lamar Price

Lamar Price was shot in a random act of violence. His initial recovery was marked with anger, pain and confusion. Yet Providence St. Joseph Health dietician Ann Balthazor and nurse Stacy Andres Younglove helped ease Lamar’s way by getting to know him as a person, not just a patient. Edit credit: Sean Collins

California

California

The best of care, the worst of care

Gary Ettinger

Gary and Jackie Ettinger were married for 46 years. In the autumn of 2015, while they were making plans for their retirement, Jackie was diagnosed with liver cancer. The ensuing journey was marked by compassionate, whole person care, as well as transactional, dysfunctional care. Edit credit: Sean Collins

National Healthcare Decisions Videos

National Healthcare Decisions Videos

CSULB - Sureyya Stefan

National Healthcare Decisions Videos

CSULB - Oceanne Freeman

National Healthcare Decisions Videos

CSULB - Melissa Widman

National Healthcare Decisions Videos

CSULB - Luis Jarquin

National Healthcare Decisions Videos

CSULB - Katie Peelle

Featured Videos

Featured Videos

Lungs filled with tumors, hearts filled with love

Bryce Fisher & Nancy Goodson

Days before his mother’s birthday, Bryce Fisher, then 21-years old, received heartbreaking news that he had a rare form of cancer. He and his mother, Nancy, sit down to recount those sobering days following the diagnosis, acknowledge the triumphs and miracles in the challenging times since, and speak about the ongoing journey that continues to bring them closer to one another. Edit credit: Tomorrow’s Event Productions

National Healthcare Decisions Videos

National Healthcare Decisions Videos

UCLA - Tembi Locke

National Healthcare Decisions Videos

UCLA - Students

National Healthcare Decisions Videos

UCLA - Panda

National Healthcare Decisions Videos

UCLA - Matthew Smith

National Healthcare Decisions Videos

UCLA - Jaime

National Healthcare Decisions Videos

UCLA - Donovan Carter

National Healthcare Decisions Videos

UCLA - Chauntal Lewis

National Healthcare Decisions Videos

UCLA - Amber

Washington

Washington

Speaking the same language

Cristian Ramon & Kelly Kasner

Grief-support assistant Cristian Ramon tells colleague Kelly Kasner how she used Spanish and a video of her hiking to connect with and lift the spirits of a depressed and angry patient, paralyzed from the neck down. Edit credit: StoryCorps

Washington

Ambassador of the Mount

Doris Brown & Cleo Molina

Doris Brown, 94, lived through the Great Depression, when lunch often consisted of a boiled potato and she earned $5 a week cleaning houses. Now at Mount St. Vincent, Doris shares with Cleo Molina how those hard times instilled in her the rewards of compassion and caring for others. Edit credit: StoryCorps

Washington

One love

John Galloway & Helene Dee Walling + Mary Mitchell

John Galloway and Helene Dee Walling share expressions of love for each other ahead of their wedding. John had never been romantically involved until he met Helene. “I understand why people write songs about love,” he said. Edit credit: Sean Collins

Washington

The price of care

Susan Tuller & Cara K. Aguilera

Caregivers Susan Tuller and Cara Aguilera share thoughts on the ethics of for-profit elderly care and the joy felt from facilitating a wedding for a lesbian couple at the Providence ElderPlace Center. Edit credit: Sean Collins

Washington

The first waltz

John Farrell & Kay Farrell + Bonnie Swift

John and Kay Farrell rejoice in their 45-year marriage, starting with a spoken-word poem, and a conversation about the time they first laid eyes on each other, his ordeal with a quadruple bypass when the kids were young, and the lessons learned from a journey shared. Edit credit: David H. Bialik

Montana

Montana

Rediscovering childhood

Claudia Brown & Marylor Wilson

Octogenarians Claudia Brown and longtime friend Marylor Wilson relive Claudia’s childhood (mis)adventures in Butte, Mont., and how those days influence her free-spirit wonder today. Edit credit: Sean Collins

Washington

Washington

Soulful sojourns

Sarah Cameron & Lorrie Shamarin

Sarah Cameron found her calling to help others while backpacking in Spain. Now a chief of strategy and planning at Providence St. Joseph Health, Sarah shares with friend and colleague Lorrie Shamarin life lessons from her journeys. Edit credit: David H. Bialik

California

California

Shoes in the snow

Trisha Saul, Katherine Barney & David Delgado

A woman’s death by hypothermia might strike some as tragic. For nurse Trisha Saul and her mother, Katherine Barney, the passing of their family matriarch on a frozen porch was a peaceful, apropos ending for a beloved eccentric. Edit credit: Sean Collins

California

Don’t add to the bad

Janice Steinbach & Michael Barton

Janice Steinbach credits her mother for teaching potent lessons on leading a good life, including not speaking ill of others and fostering a love of reading. ‘There’s way too much bad stuff in the world already,’ she quotes her mother. ‘Don’t add to it.’ Edit credit: Sean Collins

California

My mother the saint

Janice Steinbach & Michael Barton

Janice Steinbach’s father devastated her when he abandoned the family. Janice shares with Providence St. Joseph Health chaplain Michael Barton how the long road to reconciliation included a spiritual awakening. Edit credit: Sean Collins

National Healthcare Decisions Videos

National Healthcare Decisions Videos

Candy Chang: Before I die I want to TED Talk

National Healthcare Decisions Videos

Child of the Earth

National Healthcare Decisions Videos

Why You Need an Advance Directive

CAPC

CAPC

What CAPC Means to Me - Stephanie Hwa

PSJH

Stephanie Hwa, Outpatient Palliative Care Nurse Practitioner at Facey Medical Group, Providence St. Joseph Health, in Burbank, Calif., says CAPC courses can help build better communication skills.

CAPC

What CAPC Means to Me - Angela Gatdula

PSJH

Angela Gatdula, RN, Providence Saint John’s Health Center, Santa Monica, Calif., shares how CAPC courses can help providers better manage pain and nausea for patients.

CAPC

What CAPC Means to Me - Troy Schneider

PSJH

Troy Schneider, Chaplain, Director Spiritual Care and Cpe, Ethics Co- Chair, St. Joseph Hospital in Orange, Calif., on how CAPC can help health care providers have meaningful goals-of-care conversations with patients and their loved ones.

CAPC

What CAPC Means to Me - Jamie Levesque

PSJH

Jamie Levesque says doctors, nurses, chaplains and social workers can benefit from CAPC.

CAPC

What CAPC Means to Me - Eric Miller

PSJH

Eric Miller, RN, BSN, CPN, Providence Sacred Heart Children's Hospital in Spokane, Wash., on how CAPC’s online courses can help deliver care for the whole person.

CAPC

What CAPC Means to Me - Sarah Merrifield

PSJH

Learn how Sarah Merrifield, M.D., Medical Director, Palliative Care Services, Providence St. Joseph Health, St. Peter Hospital, used CAPC resources to better integrate palliative care in an intensive care unit.

CAPC

What CAPC Means to Me - Matthew Gonzales

PSJH

Matt Gonzales, M.D., FAAHPM, Chief Medical Information Officer of the Institute for Human Caring at Providence St. Joseph Health on how CAPC courses improve communication and pain-management skills.

CAPC

What CAPC Means to Me - Ira Byock

PSJH

Ira Byock, M.D., FAAHPM, Chief Medical Officer and Founder of the Institute for Human Caring at Providence St. Joseph Health, speaks to the importance of training all providers to address gaps in care for patients living with serious illness.

CAPC

What CAPC Means to Me - Amy Compton-Phillips

PSJH

Amy Compton-Phillips, M.D., Executive Vice President, Chief Clinical Officer at Providence St. Joseph Health, shares a personal story and how it relates to person-centered resources available via CAPC.

CAPC

What CAPC Means to Me

PSJH

Caregivers from across Providence St. Joseph Health share how CAPC resources help build skills around communication, pain management, and other clinical needs for patients and their loved ones.

Our Stories

Our Stories

Senior Scene

Hope Witkowsky

Providence St. Joseph Health caregivers show why completing an advance directive is one of the best gifts you can give your loved ones

Our Stories

Brighten your day

Ira Byock, MD

Care becomes easier when you see people as whole persons.

Our Stories

Richness near the end of life

Ira Byock, MD

The next big thing in American culture ought to be acknowledging the real potential for well-being during the latter stages of our lives.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Valerie F. about the importance in completing an advance directive.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Oliva R. about the importance in completing an advance directive.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Christa S. about the importance in completing an advance directive.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Gayle J. about the importance in completing an advance directive.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Mike D. about the importance in completing an advance directive.

Featured Videos

Featured Videos

"Child of the Earth" TrinityKids Care: Virtual Reality Experience

"Child of the Earth” shows how virtual reality technology liberated Kevin from terminal illness and allowed him to experience joy. Sometimes you don't need medical treatments to feel better. And sometimes technology can be put into service of humanity.

Our Stories

Our Stories

Why I have an advance directive

IHC Team

A conversation with Carolyn H. about the importance in completing an advance directive.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Cindy F. about the importance in completing an advance directive.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Roneale B. about the importance in completing an advance directive.

Our Stories

Why I have an advance directive

IHC Team

A conversation with Rebekah M. about the importance in completing an advance directive.

Our Stories

Relationship dynamics

IHC Team

The four phrases that matter most: Please forgive me. I forgive you. Thank you. I love you.

Our Stories

Doctors are not gods

IHC Team

We need to stay focused on saving and preserving life, but also honoring and celebrating people through the very end of life.

Our Stories

Be a strong advocate

IHC Team

Strong advocacy – on behalf of yourself and your loved ones – is necessary to ensure the best care possible.

Our Stories

Right, before I die - A Digital Gallery

IHC Team

Portraits of people with serious illness sharing their loving wisdom, through the lens of renowned photographer Andrew George. These moving images would not have been possible without the help of Dr. Marwa Kilani.

Our Stories

Illness is personal

IHC Team

The fundamental nature of serious illness is not medical – it’s personal.

Our Stories

The Growing Season Trailer

IHC Team

Watch the trailer of “The Growing Season”, an upcoming documentary from Evan Briggs about the Intergenerational Learning Center at Providence Mount St. Vincent in Seattle. The center is an enlightened example of whole person care, where the young and the old experience joy and the wonder of community.

Washington

Washington

Delivered from despair

Mike Roth & Story Squires and Pam Sipos

Transitional care unit patient Mike Roth, recovering from multiple hip replacements that have been occasioned by recurring MRSA infections, shares with Story Squires and Pam Sipos of Providence Mount St. Vincent in Seattle how an abusive and deprived childhood led him to devote his life to service for others. Edit credit: Sean Collins

Washington

Honoring mom and dad

Amy Compton-Phillips & Louis Phillips

Amy Compton-Phillips, M.D., executive vice president and chief clinical officer at Providence St. Joseph Health, and her husband, Louis, reveal what it was like losing both sets of parents within several years and the lessons learned. Edit credit: Sean Collins

Washington

Animal attraction

Heidi Gold & Mary Mitchell

Heidi Gold has lived with a form of bone disease since birth. With limited mobility, she’s made it her life’s work to train dogs to help people, like her, who use wheelchairs to get around. She shares with Mary Mitchell a story of how her first dog, Nanook, helped her find joy. Edit credit: Sean Collins

Washington

All in the family

Lynn Taylor & Eileen McCloskey

Patient Lynn Taylor tells caregiver Eileen McCloskey about being adopted and her gratitude for her adoptive parents. They were full of love and patience and showed kindness toward other children. Through adoptions and fostering, the family grew to 19 children. Edit credit: Sean Collins

Washington

Memory loss and laughter

Helene Walling & Mary Mitchell

Helene Walling shares with Mary Mitchell her struggle with memory loss and how she continues to engage her mind. Through all the challenges, Helene maintains a positive outlook and uses humor to deal with her situation. Edit credit: Sean Collins

Washington

Journey to confidence

Chime Ohdon & Chaplain Cleo Molina

Mount St. Vincent caregiver Chime Ohdon tells chaplain Cleo Molina about her childhood in Tibet and a treacherous month-long journey to Nepal following her mother’s death. Welcomed by the Dalai Lama, her life travels took her to India and eventually to the United States. Edit credit: Sean Collins

Washington

Miracle and rebirth

Harriet Thompson & Chaplain Mollie Mana'o

Harriet Thompson, a resident of Mount St Vincent, speaks with her friend and chaplain, Mollie Mana'o, about how they first met when Harriet came onto hospice service. She talks about her recovery from cancer and what that experience felt like. She also reflects about another life accomplishment, her 51 years of sobriety and finding her calling through that experience. Edit credit: Sean Collins

Washington

Easing one’s way

Berit Koltveit & Sue Voorhies

Colleagues, Berit Koltveit and Sue Voorhies, discuss their work in hospice and reflect on the families they’ve served through the years. Sue, a veteran in nursing, offers support to her friend as she shares her stories and wisdom with Berit, who at the time was about to begin nursing school. Edit credit: Sean Collins

Washington

Love of the underdog

Leta Rosetree & Pam Sipos

Leta Rosetree talks to Pam Sipos about her experiences working for Elisabeth Kübler-Ross as a driver and sheep herder. She shares stories of what life was like living with the pioneer of near-death studies on a farm in Highland County, Virginia. Leta talks about Elisabeth’s support of AIDS patients, as well as cooking, yard sales and spinning wool. Edit credit: Sean Collins

Washington

Truth and justice

Sister Michele MacMillan & Sister Clare Lentz

Sister Michele MacMillan shares with Sister Clare Lentz about her life as a Dominican sister and witnessing an incident, which inspired her work in helping the Khum people build a community in Seattle. She talks about going from parish to parish asking for donations for the families. She recounts setting up educational programs to help people read and practice speaking English. Edit credit: Sean Collins

Washington

Life after loss

Harriet Schulman & Joan Nilon

Harriet Schulman, speaks with her friend, Joan Nilon, about her move in 2014 to Providence Mount St. Vincent in Seattle and her husband’s sudden death. She remembers his love for jazz music and shares finding joy again through excursions to places such as museums and the zoo. Edit credit: Sean Collins

Washington

Spiritual union

Mary Mitchell & John Galloway + Helene Walling

During a conversation at Providence Mount St Vincent, Mary Mitchell speaks with her friends John Galloway and Helene Walling about their relationship, family, and commitment to each other. Edit credit: Sean Collins

Oregon

Oregon

Doing right and good

Tomi Ryba & Gayle Johnson

Tomi Ryba, Providence St. Joseph Health chief executive for Southern Oregon, talks with Gayle Johnson, executive office manager at Providence St. Joseph Health in Medford, Ore., about why she adopted two Guatemalan children as an older adult and how her adult, biological children took the news. Edit credit: Sean Collins

Montana

Montana

Ode to a “wild child”

Nurse Harriet Mentzer & Chaplain Gail Greener

Nurse Harriet Mentzer reveals to chaplain Gail Greener her experience raising a willful daughter she dubbed “a wild child.” The young girl found redemption and turned her life around. But then tragedy struck. Edit credit: audio by Sean Collins; animation by RockitWorks

Montana

Gimme shelter

Kenny Flaherty & Aaron Hoppe

Kenny Flaherty, a guest at St. Patrick House and patient at Providence St. Patrick Hospital, and relief coordinator Aaron Hoppe examine the miracle of treating people as whole persons, rather than as a sum of their diagnoses, and reflect on the Irish proverb, “It is in the shelter of each other that the people live.” Edit credit: Sean Collins

California

California

She joined the team that cared for her aunt

Salve Bautista & Marianne Ayala

Salve Bautista’s aunt received palliative care through Providence St. Joseph Health, which awoke a passion in Salve for this field of medicine. The palliative staff at Providence Little Company of Mary Medical Center Torrance were surprised and delighted when Salve re-entered their lives – this time not as a family member of a patient, but as a job applicant. Edit credit: StoryCorps

California

“I’m not ready for palliative care!”

Rebekah Riemer & Dr. Colin Scibetta

Rebekah Riemer’s grandmother died shortly after being diagnosed with a form of leukemia. Nine months later, Rebekah was diagnosed with a similar disease. Now a palliative care nurse, she shares with Dr. Colin Scibetta her healing journey with the same palliative team that cared for her grandmother and the impact that’s had on her work. Edit credit: StoryCorps

California

The secret to life

Dr. Ira Byock & Dr. BJ Miller

Dr. Ira Byock, founder and chief medical officer of the Institute for Human Caring, and Dr. BJ Miller, a palliative care physician at UCSF Medical Center, share thoughts on being in the moment, caring for seriously ill people, caring for yourself, and the secret to life. Edit credit: StoryCorps

California

I call this a gift

James Raspe & Chaplain Stephanie Ryu

James Raspe, an outdoors enthusiast and a patient at Providence St. Joseph Health, shares with chaplain Stephanie Ryu how his struggle with renal failure has given him the gift of empathy and a purpose to help others. Edit credit: Mindy Fortune

California

Cancer – best thing that ever happened to me

Tue Nguyen & Jennifer Kozakowski

The Institute for Human Caring’s Tue Nguyen shares with mentor Jennifer Kozakowski how his bout with tongue cancer taught him to savor life and cherish what matters most. Edit credit: Mindy Fortune

California

Encountering Eddie Van Halen

Michael Drummond & Roger Neill

Providence St. Joseph Health’s Michael Drummond talks with film composer Roger Neill about their departed friend, Eric, and his unreal encounter with rock guitar legend Eddie Van Halen. Edit credit: Mike Addis

California

'You had a heart transplant?'

Pat Aidem & Richard Aidem

Pat Aidem's husband, Richard, received a donated heart from a 20-year-old. Richard tells the story of meeting the young man's mother one day, and how she wanted to listen to her son’s beating heart again. Edit credit: Tomorrow’s Event Productions